"Okay Bob, what are you working on today?" "Ah, I'm handling support tickets. Same as I did yesterday, the day before that, the week before that, and the month

"Okay Bob, what are you working on today?" "Ah, I'm handling support tickets. Same as I did yesterday, the day before that, the week before that, and the month before that." "Any roadblocks?" "Nope, I'm tier one support. When I can't quickly handle an issue, I push it up the support ladder. I don't have any roadblocks today, and I won't have any roadblocks tomorrow or the day after, or even the week after that. Unless of course you mean the 4 missed support calls that just occurred because I was on the SCRUM call."