The "solution" for this sort of problem is information. Unfortunately, the 3rd parties that can help correct the information asymmetry seem to turn into protect

The "solution" for this sort of problem is information. Unfortunately, the 3rd parties that can help correct the information asymmetry seem to turn into protection rackets. [1] http://advanceindiana.blogspot.com/2015/03/class-action-lawsuit-exposes-angies.html http://advanceindiana.blogspot.com/2015/03/class-action-laws... [2] http://www.ibtimes.com/yelp-extortion-rampant-say-small-business-owners-class-action-lawsuit-against-review-bully-appealed http://www.ibtimes.com/yelp-extortion-rampant-say-small-busi... [3] Google "BBB protection racket"