4 ms·

That's terrifying. How do you protect yourself from that? I'm not familiar enough with my bank's phone tree to distinguish the real one.

jfaat 11y ago
well if something similar happened, you could just call a different number from your bank and see if you still get connected. that would be a bad sign ;)
kh_hk 11y ago
You use a mobile phone, another line, or walk to the bank. Other than that one must ask himself, what type of crime? Why does my bank's website show none of it? Is it related to any of my cards missing? Why is the bank contacting me and not the card issuer (VISA, etc)? I must guess this kind of primitive social engineering can work around 1 out of 100 cases and still be practical. As far as I've seen though the real treat is phishing. Really easy to set up and for most people it works. Just the other day I was playing around an unprotected server of a phisher that had just sent me an email and there was plenty of people that had fallen for their trick. It could be seen on a text file were they were lousily saving all these details. Scary stuff. Two factor authentication and even one-time cards (some banks issue this) can protect from this; but as always people that worry about security are already secure. It's the unaware that will fall for the trick.
DanBC 11y ago
Here's a recording of someone falling victim to this crime: http://www.bbc.co.uk/news/business-34153962 http://www.bbc.co.uk/news/business-34153962 The related audio and video on this link show the extent of, and distress caused by, this scam: http://www.bbc.co.uk/news/uk-34660329 http://www.bbc.co.uk/news/uk-34660329 18 pensioners, £600,000 (roughly $45,000 each): http://www.bbc.co.uk/news/uk-35064360 http://www.bbc.co.uk/news/uk-35064360
michaelcampbell 11y ago
One way, if you're suspicious, is to dial some # you know is NOT the bank, and see if they answer as the bank. But in the heat of the moment we often forget these sorts of things; I got a scam voice mail allegedly from the US Internal Revenue Service (IRS) saying I owed money and was about to get sued. I KNEW it wasn't legit; I KNEW it was a scam, but I still had that adrenaline surge and a desire to clear it the hell up, right now, using the method they wanted me to use. Which of course would have cost me a lot of money. My cooler head prevailed thankfully, but the fact my emotions rose so high, so quickly, scared me. Still does.

jfaat 11y ago

well if something similar happened, you could just call a different number from your bank and see if you still get connected. that would be a bad sign ;)

kh_hk 11y ago

You use a mobile phone, another line, or walk to the bank. Other than that one must ask himself, what type of crime? Why does my bank's website show none of it? Is it related to any of my cards missing? Why is the bank contacting me and not the card issuer (VISA, etc)? I must guess this kind of primitive social engineering can work around 1 out of 100 cases and still be practical. As far as I've seen though the real treat is phishing. Really easy to set up and for most people it works. Just the other day I was playing around an unprotected server of a phisher that had just sent me an email and there was plenty of people that had fallen for their trick. It could be seen on a text file were they were lousily saving all these details. Scary stuff. Two factor authentication and even one-time cards (some banks issue this) can protect from this; but as always people that worry about security are already secure. It's the unaware that will fall for the trick.

DanBC 11y ago

Here's a recording of someone falling victim to this crime: http://www.bbc.co.uk/news/business-34153962 http://www.bbc.co.uk/news/business-34153962 The related audio and video on this link show the extent of, and distress caused by, this scam: http://www.bbc.co.uk/news/uk-34660329 http://www.bbc.co.uk/news/uk-34660329 18 pensioners, £600,000 (roughly $45,000 each): http://www.bbc.co.uk/news/uk-35064360 http://www.bbc.co.uk/news/uk-35064360

michaelcampbell 11y ago

One way, if you're suspicious, is to dial some # you know is NOT the bank, and see if they answer as the bank. But in the heat of the moment we often forget these sorts of things; I got a scam voice mail allegedly from the US Internal Revenue Service (IRS) saying I owed money and was about to get sued. I KNEW it wasn't legit; I KNEW it was a scam, but I still had that adrenaline surge and a desire to clear it the hell up, right now, using the method they wanted me to use. Which of course would have cost me a lot of money. My cooler head prevailed thankfully, but the fact my emotions rose so high, so quickly, scared me. Still does.