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There's additional friction in the fact that it's virtually impossible to find anything (of value) in the App Store and there is no way to know before paying fo

There's additional friction in the fact that it's virtually impossible to find anything (of value) in the App Store and there is no way to know before paying for an app whether it will work as advertised and/or deliver any value. 'It's only the price of a cup of coffee" does not fly after you've paid for 10 media player apps, none of which fully work or are stable.

JupiterMoon 11y ago
And then you give up and just use the built in one on the platform?
- amazon_not 11y ago
  Most likely. The media player app was just an example, the problem applies to all app categories. It would be nice to use the built in media player, even with all its faults , but unfortunately it is very limited in format support on iOS.
barrkel 11y ago
Personally, I completely stopped buying Android apps after Google reduced the "free return" policy from one day to 15 minutes. 15 minutes just isn't enough time to evaluate an app. (When looking it up to confirm that it used to be one day, I found out that in August 2014, Google actually bumped it up to 2 hours - but I never found out about the policy change. Two hours isn't really enough time either - I might buy an app at lunch but only get to try it out in the evening, after work. A two hour window still kills impulse purchases.)
- kuschku 11y ago
  Interesting, I didn’t know they went below the legal minimum of 14 days in Germany. Time to send a formal complaint against Google again.
  - wooter 11y ago
    what a dumb law
    - kuschku 11y ago
      If you buy something remotely, and you haven’t used it in a relevant way – say, less than 2h play time (like steam does it), or unopened package IRL – then you can send it back at any time. It’s a very useful law.
- dave2000 11y ago
  I got a refund 2 weeks later. Just file a complaint with Google and say the app sucks. Try it now if you don't believe me.

JupiterMoon 11y ago

And then you give up and just use the built in one on the platform?

amazon_not 11y ago
Most likely. The media player app was just an example, the problem applies to all app categories. It would be nice to use the built in media player, even with all its faults , but unfortunately it is very limited in format support on iOS.

barrkel 11y ago

Personally, I completely stopped buying Android apps after Google reduced the "free return" policy from one day to 15 minutes. 15 minutes just isn't enough time to evaluate an app. (When looking it up to confirm that it used to be one day, I found out that in August 2014, Google actually bumped it up to 2 hours - but I never found out about the policy change. Two hours isn't really enough time either - I might buy an app at lunch but only get to try it out in the evening, after work. A two hour window still kills impulse purchases.)

kuschku 11y ago
Interesting, I didn’t know they went below the legal minimum of 14 days in Germany. Time to send a formal complaint against Google again.
- wooter 11y ago
  what a dumb law
  - kuschku 11y ago
    If you buy something remotely, and you haven’t used it in a relevant way – say, less than 2h play time (like steam does it), or unopened package IRL – then you can send it back at any time. It’s a very useful law.
dave2000 11y ago
I got a refund 2 weeks later. Just file a complaint with Google and say the app sucks. Try it now if you don't believe me.