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Complex systems never got any simpler, only more complex. Certain circles are beginning to realize that the main issues are human and not technological (Lean,
by calinet6 11y ago
Complex systems never got any simpler, only more complex.
Certain circles are beginning to realize that the main issues are human and not technological (Lean, Deming, Kaizen, Design thinking, etc).
So there's your answer. Increasing complexity of work, with unchanged or at best slowly increased ability to cope with it.
For a great overview and insight into this shift (and how to tackle it), check out Gen Stanley McChrystal's book, "Team of Teams."