Productivity is roughly customer payments divided by the costs of doing business. If prices drop, Uber and drivers can collect the same amount of payments with

Productivity is roughly customer payments divided by the costs of doing business. If prices drop, Uber and drivers can collect the same amount of payments with the same costs of doing business. Fewer drivers could be used, but that won't increase our productivity statistics. In the plain English sense, productivity went way up! We're just measuring something else.