I think it's not hard to argue that Microsoft is, in many ways, exploiting people's lack of awareness about their shift towards OS-as-a-service model and the co

I think it's not hard to argue that Microsoft is, in many ways, exploiting people's lack of awareness about their shift towards OS-as-a-service model and the consequences of it, thus building a user base that either does not care or feels stuck to the platform. What is argued to be wrong about this move is that MS is essentially locking out developers from making high quality games (and I mean, see Street Fighter V's PC launch reactions to realize what it means for a developer to forgo basic PC features such as custom controller configuration) unless they comply with their terms of service. Essentially, they are saying: either play by our rules and get access to our user base or deal with issues on your own, but not on our system (which, mind you, for Windows is still a new notion - all previous releases were essentially products, where if you bought one, you would've been exposed to certain vulnerabilities they didn't manage to fix before release if you decided to never contact them anymore about it, but you'd be in control at all times; this is not the case anymore). For you it might be OK, or even normal, that they do this - just evolution - but believe me, it is Not OK, it is Not Normal and it should never be either.