Additionally, the emails are phrased more like a request than an indication of a legal requirement. I doubt the customer service rep knows what the GPL is, and

Additionally, the emails are phrased more like a request than an indication of a legal requirement. I doubt the customer service rep knows what the GPL is, and won't get someone who does know involved until the fact that it's a legal matter is mentioned somewhere. The fact that there was no further back-and-forth makes me suspect that the guy behind the email just wants to make a spectacle :/