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Worth noting that the BMW people in the thread are in customer support, not legal.
by rattray 11y ago
Worth noting that the BMW people in the thread are in customer support, not legal.
- SyneRyder 11y agoLooking through the user's Github account, they have a history of contacting customer support representatives of companies and threatening to post the transcripts to Hacker News if their specific legal concerns are not addressed: https://gist.github.com/duncan-bayne/74d6e38c506000982237 https://gist.github.com/duncan-bayne/74d6e38c506000982237
- pjc50 11y agoHow else can one get in touch with a megacorp?
- spiznnx 11y agoI would assume the legal department would generally read and respond to letters on legitimate concerns, even at a megacorp.
- nevinera 11y agoGenerally speaking, they will definitely read them (and occasionally take action), but only respond if they have some legal obligation to do so. Any reply they make to an inquiry or accusation of this type can be used against them, but a lack of response cannot (unless that lack of response violates some requirement of the law).
- anonbanker 11y agoThis is why it's good to have a bilateral contract with them prior to your contact, so that they have a legal obligation to reply. When they dont reply to your offer of renegotiation or relief, you're safe to use their silence as acquiescence or dishonor, depending on circumstance.
- Manishearth 11y agoAdditionally, the emails are phrased more like a request than an indication of a legal requirement. I doubt the customer service rep knows what the GPL is, and won't get someone who does know involved until the fact that it's a legal matter is mentioned somewhere. The fact that there was no further back-and-forth makes me suspect that the guy behind the email just wants to make a spectacle :/