Called out and then they refused. I called the Melbourne head office, and they verbally refused, and at my request put the refusal in writing: https://gist.gith

Called out and then they refused. I called the Melbourne head office, and they verbally refused, and at my request put the refusal in writing: https://gist.github.com/duncan-bayne/fc3213d4a0eabb70bb1e https://gist.github.com/duncan-bayne/fc3213d4a0eabb70bb1e Really not cool. I'd expected cluelessness (like Telstra with the T-Box) not arrogant refusal.