"The person who does get to cherry-pick scenarios -- to steer the course of his or her life in situationally-appropriate ways -- is the customer." As has been

"The person who does get to cherry-pick scenarios -- to steer the course of his or her life in situationally-appropriate ways -- is the customer." As has been pointed out here on HN, we are not the customer. The customer is the ad buyer. We are merely the sheep, here to be regularly shorn by serving ads to us and analyzing our data and networks. As has also been pointed out here on HN, Google doesn't treat their customers (ad buyers) very well. Given that, how well would you expect them to treat the sheep?