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I switched my MVP to AWS SES yesterday after having used Mandrill for transactional emails for about a year. I almost decided to just pay the $20/mo for a MailC
by waffle_ss 11y ago
I switched my MVP to AWS SES yesterday after having used Mandrill for transactional emails for about a year. I almost decided to just pay the $20/mo for a MailChimp plan because of SES's documentation and setup complexity and the annoyance of the sandbox (you can only send mail to and from pre-verified email addresses while in the sandbox).
However, I filed the support ticket to get out of the sandbox, requesting 2.5K daily emails. They approved it several hours later with 50K daily emails (!), so they are quite generous there - I was worried I'd have to keep an eye on the number of emails I'm sending, but the amount they gave me gives a nice buffer.
edit: Just to add, I'm one of those people that would religiously open spam emails and look for the relay, and if they're reputable like Mandrill or SendGrid, I'd go to their abuse page and report the email by pasting the email headers. Extrapolating from how many spam mailing lists I got added onto by recruiters, I can see how MailChimp employees' time could get sucked up investigating a lot of these spammers who probably slummed off the free or low cost tiers, and could damage their bounce rates.
So I can't totally blame them for this move w.r.t. Mandrill, and I still plan on using MailChimp when I have a need to send marketing emails to my users.
- tdaltonc 11y agoDoesn't any email originating form an AWS server get big marks against it from most spam filters?
- waffle_ss 11y agoI think most generic EC2 instances you'd spin up are hopelessly blacklisted, but I would hope that SES would be less affected by that since AWS would keep its address ranges separated from the EC2 wild west. But after Googling SES deliverability it seems like SES may have suffered a slight amount from some lax spam reporting standards - the results seem a bit stale so not sure how valid it is any more. Hopefully using DKIM and SPF will help lessen the blow.
- ceejayoz 11y agoEC2's IP range is scorched earth, yes. SES is in a separate set of IP ranges, and their feedback loops with major ISPs lets Amazon manage their reputation much more closely.
- aquark 11y agoTrue, but we switched from SES to Mandrill because of delivery problems from SES. Mandrill was way better, but now it looks like we need to move again. (And our complaint % on Mandrill was somewhere around 0.01%)