We used Salesforce because it was forced upon us. We initially had an in-house solution and there were issues extracting data for the sales team. Probably the b

We used Salesforce because it was forced upon us. We initially had an in-house solution and there were issues extracting data for the sales team. Probably the brand name itself and the fact that the sales team were familiar with it led the management team to go with it. In the end, we wasted countless developer hours trying to integrate it with our systems.