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a friend who recently took up twitter ran into this exact thing. here's what happened, they had figured out that you just write stuff in the text box and press
by lingben 11y ago
a friend who recently took up twitter ran into this exact thing. here's what happened, they had figured out that you just write stuff in the text box and press enter. great. simple. done!
here's what happened though, they started a tweet with @nameoffriend and noticed that unlike their previous tweets that were just words, this new tweet they wrote and sent didn't show up in their timeline like the others.
so she wrote another, thinking that for some reason it hadn't been successful. nope. again, it didn't show up.
so after the fourth duplicate message which started with @nameoffriend she gave up in exasperation and said, this is stupid!
she was later informed that all her messages which started with @nameoffriend had in fact been sent but she wasn't seeing them until she clicked on the tab tweets and replies category
it is this sort of thing that makes twitter's UX just atrocious for the average person
of course, many people on HN will read the above and chuckle but you have to understand that the average person out there is not nearly as tech savvy or nearly as invested. they will not commit to dedicating 100's of hours to learn the intricacies of a specific UI. no way!
if it is badly designed and made so that they can't use it in the first or second try, they get frustrated and just leave, and go where they can interact without the UI tripping them up, which is what you're seeing in twitter's stats