I got confused when I read that section, I realized what he was trying to say was, "When things go wrong in your company, your employees don't care about your e

I got confused when I read that section, I realized what he was trying to say was, "When things go wrong in your company, your employees don't care about your excuses... Nobody cares about your excuses." And that's true, if my company stops giving me a paycheck, I will be gone very quickly. No reason to stay around that kind of company. I doubt you are much different.