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It seems like this effect is now going on at websites that are referencing the original RWW article. See: http://www.khabrein.info/news/New_Facebook_homepage__

It seems like this effect is now going on at websites that are referencing the original RWW article. See: http://www.khabrein.info/news/New_Facebook_homepage__new_Facebook_changes_and_new_Facebook_login_page__Google_Facebook_on_a_warpath_1265743727/ http://www.khabrein.info/news/New_Facebook_homepage__new_Fac... With great comments like: "Joyce 2010-02-11 07:26:55 How in the hell do I get into my home page?"

pyre 17y ago
The only thing I can really say to this is to give a metaphor that anyone (most people) can understand: It's like accidentally walking into a Burger King but thinking that it's a McDonald's with a new logo, and then screaming and yelling at the employees and manager because they can't fill your order for a Big Mac. I've run into actual people like this in the real world. People that have their head so stuck that they are right and you are wrong that even if an employee would try to explain to them, "This is not a McDonald's we don't have Big Macs, there is a McDonald's down the street if you want a Big Mac," the person would further yell and scream at the employees for who knows what reason. {edit} Someone non-techie that I know in real life made the comment that these are probably the same people that call 911 to complain that the local McDonald's ran out of Chicken McNuggets.
- epochwolf 17y ago
  People have called 911 because Burger King wasn't McDonald's. (Heard the 911 tape on a local radio show) Having worked at McDonald's before I've seen this several times. We got one of these people every other shift I worked (mostly drive-thru) and most of them got rather belligerent and insisted we weren't a McDonald's with the sign staring them in the face thirty feet in front of their car.
  - pyre 17y ago
    <sarcasm> Obviously Burger King just hasn't done enough studies on their user interface. If their user interface were up to snuff, it would be impossible for someone to no know the difference </sarcasm>

pyre 17y ago

The only thing I can really say to this is to give a metaphor that anyone (most people) can understand: It's like accidentally walking into a Burger King but thinking that it's a McDonald's with a new logo, and then screaming and yelling at the employees and manager because they can't fill your order for a Big Mac. I've run into actual people like this in the real world. People that have their head so stuck that they are right and you are wrong that even if an employee would try to explain to them, "This is not a McDonald's we don't have Big Macs, there is a McDonald's down the street if you want a Big Mac," the person would further yell and scream at the employees for who knows what reason. {edit} Someone non-techie that I know in real life made the comment that these are probably the same people that call 911 to complain that the local McDonald's ran out of Chicken McNuggets.

epochwolf 17y ago
People have called 911 because Burger King wasn't McDonald's. (Heard the 911 tape on a local radio show) Having worked at McDonald's before I've seen this several times. We got one of these people every other shift I worked (mostly drive-thru) and most of them got rather belligerent and insisted we weren't a McDonald's with the sign staring them in the face thirty feet in front of their car.
- pyre 17y ago
  <sarcasm> Obviously Burger King just hasn't done enough studies on their user interface. If their user interface were up to snuff, it would be impossible for someone to no know the difference </sarcasm>