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Show HN: Free alternative to intercom.io live messaging
- mgberlin 11y agoThis looks perfect for what we need, and the price is certainly right.
- mgberlin 11y agoThe notifications don't play any sound or vibrate on my Nexus 6. Also, if I go to the notifications screen and hit save, it alerts that the changes are saved, but it doesn't close the screen, so I'm stuck there until I hit cancel. Little bugs, nbd.
- bossx 11y agoYou can let them know here https://crisp.im/contact/ https://crisp.im/contact/
- valeriansaliou 11y agoHi! We're still early in the product, mobile apps are in beta ATM, we're working on native versions for them, current versions are just transitional versions.
- drakmail 11y agoEmail notifications doesn't send if visitor doesn't leave it's email
- deleted 11y ago[deleted]
- valeriansaliou 11y agoHey! Which way? Email notification for an unread message from visitor to operator after 1 minute, if visitor doesn't leave his email, is that right?
- drakmail 11y agoExactly. I'm talked about it in support chat some days ago (last message – 26 / 02). PS. Found small bug – February dates became January :-) https://yadi.sk/i/SCwY2ubWpnqnV https://yadi.sk/i/SCwY2ubWpnqnV
- valeriansaliou 11y agoThanks, we'll look into it to fix it! :)
- valeriansaliou 11y agoBug fixed. Email event processing was delayed yesterday, emails should have be dispatched a few hours back ago.
- drakmail 11y agoThank you, it really work now!
- borplk 11y agocurious what the tech stack is?
- valeriansaliou 11y agoHello! We're running NodeJS (ECMAScript 6), RabbitMQ and Redis at the core of our infrastructure. The whole thing is split into micro-components (eg: a worker dedicated to emails, another to client-side websocket, another to messages, etc).
- grzewarz 11y agoIf you looking for free alternative for intercom: https://userengage.io https://userengage.io
- peltoche 11y agoGreat product! I already use it and my retention have just explode. My users now talk to me easily and I can retrieve a lot of feedback. I have test other products like intercom and cie and in two words: it's expensive for a lot of complicated tools that I will never use.
- fiatjaf 11y agoHow do you plan to make money if it will be free forever?
- baptistejamin 11y agoWe plan a plugin system. The core is all free, and to get special features we have a marketplace. Crisp + Slack, Crisp + Zendesk, etc.
- fiatjaf 11y agoTrello is doing something similar.
- 10dpd 11y agoThe chat seems to be completely broken - getting an "Invalid chatbox code" and its not possible to add a site.
- valeriansaliou 11y agoCan you retry now? We had some event processing delays due to our growth.
- davidglauber 11y agoThis is awesome. Totally trying this out. Thank you for sharing.
- tixocloud 11y agoLooks really great! Do you guys plan to open up the plugin capabilities? We're building a marketing automation platform that we're hoping to connect to support software as well