>When people first took to buying their "random crap" via amazon, it was at least backed by an amazon customer service experience that defaulted to very good -

>When people first took to buying their "random crap" via amazon, it was at least backed by an amazon customer service experience that defaulted to very good - amazon prime shipping Unfortunately, there's a reason I buy what some people would consider "random crap" off Amazon -- I cannot find the actual item I want in stores. I can go to Home Depot, Lowe's, ACE, and several other hardware stores and spend the entire day, and NOT come home with the lightbulbs I'm looking for. Perhaps I can order them online and wait a few days for them, but usually I come home empty-handed, which is maddening. Then there they are. Someone selling them on Amazon that even with shipping, is FAR cheaper than even the brick-and-mortar sites with their free shipping. Rinse, repeat for many other things, and next thing you know I'm ordering occasional "random crap" via Amazon since I can A) get it faster and B) cheaper through storefront sellers.