3 ms·
If my toaster doesn't work, I want the error message to be 'filament 3 is reporting a low resistance'. Limited by time, I want to know how everything works. In
by stegosaurus 11y ago
If my toaster doesn't work, I want the error message to be 'filament 3 is reporting a low resistance'.
Limited by time, I want to know how everything works. In this particular case, I can decide whether to buy a new toaster or whether to try and fix it.
If I'm Donald Trump I'll pay someone else to sort it. (Maybe I'm not even using the toaster to begin with). If I have masses of free time, I've been given the information to sort it out or at least to contact someone who can sort it out.
Will that get me the most sales for my product under capitalism? Possibly not. I do think it's the morally correct thing to do, though.
I don't think users should be molly-coddled.
I just don't really... understand it. Knowledge is a _good thing_. The only reason I wouldn't want to learn something is if I'm limited by time. And I don't really particularly want to surround myself with people who aren't interested in knowledge either.
So really it seems to come down to 'this will help you sell better'. Not interested, sorry.