I think the title conclusion is a bit off mark. This goes back to the simple maxim that you should never say "no" without providing an alternative. Don't say "i

I think the title conclusion is a bit off mark. This goes back to the simple maxim that you should never say "no" without providing an alternative. Don't say "i can't do this" without saying what you could do instead. Don't say "you can't do this" without saying what they could do instead. There's also an inaccuracy in the replacement for the "timeout" message. It doesn't only look like the user isn't on the internet. It may also be that their server is down, in which case directing the user to their status page would be a good idea. Making error messages too vague is not the best of ideas.