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Jared and Trevor, Feedback Hotline (feedbackhotline.com) is the easiest way for businesses to collect feedback. We provide the hotline for free. We intend to m

Jared and Trevor, Feedback Hotline (feedbackhotline.com) is the easiest way for businesses to collect feedback. We provide the hotline for free. We intend to make money through data. We think we need to prove three things to succeed: 1. Businesses/organizations will join 2. People will send a lot of feedback 3. We can monetize this feedback We are currently optimizing for 1, focusing on small businesses. We believe for i, everything before i needs to be true before i can be true. We want to speak about this framework for optimization. FBH

snowmaker 11y ago
That's right. Your customers are the businesses who will adopt this. The people who send feedback are also important, but they're not your direct customers, and you have to start with businesses before you get them. I see some businesses on your site. Are these all actual customers? How are they using it, and what do they think of it so far?
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  - snowmaker 11y ago
    That's great. There was a YC company a few years ago called Talkbin which did something similar. They got acquired by Google. If the businesses really like it, can they refer you to other businesses? Local business owners tend to know each other. How exactly do you plan to make money from the data? Generally for this business I would think you would simply charge the businesses who are using it a small fee.
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