well, I'm 7 emails and 4 phone calls (on two of which those assholes hung up on me) deep into trying to get zenefits to approve a commuter parking reimbursement

well, I'm 7 emails and 4 phone calls (on two of which those assholes hung up on me) deep into trying to get zenefits to approve a commuter parking reimbursement, including having to send screenshots of the submitted claim in their system to one of their employees because he couldn't see it. And I still don't have my money. Also, apparently I was rude to the supervisor I spoke with two days ago. Yet somehow their behavior -- wasting my time and repeatedly hanging up on me while on hold -- is totally cool.