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Thanks for the feedback and for checking out our site. We are not targeting end customers directly but hope that at some point it would be a service that a B2C

Thanks for the feedback and for checking out our site. We are not targeting end customers directly but hope that at some point it would be a service that a B2C would offer to their customers. It’s really hard to describe our product without being technical but we will revisit it. Any ideas? We are exploring how to run this self hosted, it is entirely possible but we haven't gotten there yet. As for data protection it's an issue we take very seriously. All network data is stored encrypted, and all reports are private unless explicitly set to public. We are also working on ways to obfuscate the traffic before it’s ever uploaded.

radicalbyte 11y ago
Problem: bug reports are crap. "why rely on obscure text reports when bugreply can show you the problem: live!" "bug reports for the youtube generation" "take the pain out of bug reports - bugreply lets your QA|consultants|users record the steps leading up to their problems" You really need to brainstorm this; first get the value prop clear for various target demographics, then iterate iterate iterate until you can get a few nice one-liners. Then test them on someone who is clean (a potential customer). Btw if you want any further feedback feel free to ping me on twitter; username is the same as my hn username. I'll DM you my gmail/hangouts address/linkedin.
- edibleEnergy 11y ago
  I will definitely follow up with you- thank you for the ideas. I think in an effort to show how different we are from other screenshot and screencast tools we may have gotten too technical in our wording- but we definitely don't want to scare people off! Thanks again!