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I think common experience in a corporate setting can be achieved without formal training in certain cases. For example, if everyone involved in product developm
by rpedela 11y ago
I think common experience in a corporate setting can be achieved without formal training in certain cases. For example, if everyone involved in product development also does customer service on a semi-regular basis then that is common experience that can help bind the team.
- mathattack 11y agoYes. Smart companies come up with rituals that recreate this. Customer Service calls are a great example because they have big benefits above and beyond just team building. Engineers and execs who intuitively understand customers are invaluable.