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> U-verse subscribers fell 4%, the worst loss ever, as 240,000 customers canceled service I was one of them. I cancelled my U-verse TV service a few months ago
by bachmeier 11y ago
> U-verse subscribers fell 4%, the worst loss ever, as 240,000 customers canceled service
I was one of them. I cancelled my U-verse TV service a few months ago. They did all they could to lose my business. I had a price quote in writing and they refused to honor it. I've dealt with some bad companies in the past, including several pre-reform credit card companies, but I've never encountered one that was so in-your-face about it. Even when I called to cancel, when they tried to keep me as a customer, they weren't willing to say "Yeah, we quoted you a price in writing, so we'll refund the overcharge."