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Ask HN: please review my iPhone app, Cube Paint, or What I am doing wrong?

3 points by smikhanov 17y ago

az 17y ago
Maybe before someone tries to leave your app, you 'pop up' a survey asking how they liked it. Get them to add their own answers so you can hear more how they feel about your app and see what's bothering them. There are plenty of people on youtube that review products, one comes to mind is iJustine. I know she accepts requests and she has a very large following. Send her a request and maybe she can do your app some justice. Post videos to youtube as well to promote the app from twitter. Is it on facebook? Vimeo?
- pmjoyce 17y ago
  Agreed, a few quick videos showcasing the potential and fun of the application would go a long way to making it more appealing and approachable.
- smikhanov 17y ago
  Don't think that survey might help. This person is leaving the app, so he just wants the developers to stop bugging him. Video (and YouTube reviews) sounds like a huge missed opportunity, thanks.
  - az 17y ago
    I disagree. Users aren't necessarily leaving your app because they don't like it. You can always offer them an option to opt out of the survey, but a 2 question survey is very valuable to you as a developer. "Please rate your experience, 1-5" "Would you suggest this to a friend? Why" Also, did you blog about it? Try getting other bloggers to review your product and offer then an incentive for it.
kleinsch 17y ago
Aside from the popup on first launch, there's no help screen, so I can't figure out how to arrange things properly. I tried visiting the gallery and it's not sized for an iPhone screen, so I have to scroll around to see the entire picture. I think in the process of developing this, you may have used it too much to see any usability problems. I'd suggest finding someone who's never used your app before and physically watch them use it for the first time. Most importantly: don't say a word to help them! You want to see what it's like for first-time users of your application. After they're done, get their feedback on whether they'd use it again or not. This should only take a couple minutes. If you do this with 2-3 people, you'll realize a few things you could do to make the first use more compelling.

3 points by smikhanov 17y ago

az 17y ago

Maybe before someone tries to leave your app, you 'pop up' a survey asking how they liked it. Get them to add their own answers so you can hear more how they feel about your app and see what's bothering them. There are plenty of people on youtube that review products, one comes to mind is iJustine. I know she accepts requests and she has a very large following. Send her a request and maybe she can do your app some justice. Post videos to youtube as well to promote the app from twitter. Is it on facebook? Vimeo?

pmjoyce 17y ago
Agreed, a few quick videos showcasing the potential and fun of the application would go a long way to making it more appealing and approachable.
smikhanov 17y ago
Don't think that survey might help. This person is leaving the app, so he just wants the developers to stop bugging him. Video (and YouTube reviews) sounds like a huge missed opportunity, thanks.
- az 17y ago
  I disagree. Users aren't necessarily leaving your app because they don't like it. You can always offer them an option to opt out of the survey, but a 2 question survey is very valuable to you as a developer. "Please rate your experience, 1-5" "Would you suggest this to a friend? Why" Also, did you blog about it? Try getting other bloggers to review your product and offer then an incentive for it.

kleinsch 17y ago

Aside from the popup on first launch, there's no help screen, so I can't figure out how to arrange things properly. I tried visiting the gallery and it's not sized for an iPhone screen, so I have to scroll around to see the entire picture. I think in the process of developing this, you may have used it too much to see any usability problems. I'd suggest finding someone who's never used your app before and physically watch them use it for the first time. Most importantly: don't say a word to help them! You want to see what it's like for first-time users of your application. After they're done, get their feedback on whether they'd use it again or not. This should only take a couple minutes. If you do this with 2-3 people, you'll realize a few things you could do to make the first use more compelling.