I think this comes about when there is no good definition of quality. If you say quality is "conformance to requirements," you have a starting place. Then measu

I think this comes about when there is no good definition of quality. If you say quality is "conformance to requirements," you have a starting place. Then measurement can be seen as the price of nonconformance. Check it: http://lansingbusinessnews.com/management-matters/468-the-four-absolutes-of-quality.html http://lansingbusinessnews.com/management-matters/468-the-fo...