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Copying my comment from another thread because I want my rage to be heard! Seriously cannot trust a new product offering from anyone these days. Newsletters a
by rwhitman 11y ago
Copying my comment from another thread because I want my rage to be heard!
Seriously cannot trust a new product offering from anyone these days.
Newsletters and transactional emails are not the same service. I signed up a client for transactional emails on Mandrill because the client was already locked into a newsletter vendor who doesn't support transactional emails. Now I need to explain to them why they need a second monthly newsletter vendor subscription? One that serves no purpose to their marketing team and was totally free until recently.
Plus I get the honor of having to justify why I made this choice in the first place. Or have to deal with scrambling to evaluate and migrate to a new vendor in less than 2 months, probably out of pocket too.
I purposely pointed the client to Mandrill because it was backed by Mailchimp and therefore less likely to fail than a startup.
I trust in a new product from an established company, and a year later come up looking foolish to my client. This isn't the first time Mailchimp has pulled the rug out from under me in front of a client. Not making the same mistake again. You're dead to me Mailchimp. Dead to me.