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Two months notice and a huge price increase ultimatum. This heavily affects a lot of Discourse open source installs as we recommended Mandrill as an email provi
by codinghorror 11y ago
Two months notice and a huge price increase ultimatum. This heavily affects a lot of Discourse open source installs as we recommended Mandrill as an email provider for almost two years.
Free product so they can do what they want, but this feels a bit abrupt (how about six months to transition) and cruel (forced MailChimp account plus giant leap in pricing).
Would it cost them so much in brand loyalty to be a bit more generous with time to transition and cost?
- spronkey 11y agoThey mentioned abuse of the free service as rationale - there are plenty of things they could have done to avoid this. Charge $1 for the free tier, for example. Massive slap in the face - we'll be reviewing our use of MailChimp for our marketing as well. Campaign Monitor might get a knock on the door.
- parkersweb 11y agoExactly what I thought - we're a small dev team who have used Mandrill on a bunch of projects that have minimal transactional email needs. A proportion of those have moved into the paying tiers, the majority stay under the free limits. The tone of the announcement, and miserly transition period leaves a pretty bitter taste that will make recommending Mailchimp in future hard.