My wife is Australian, and when we arrived in London from Sydney, I'd pop through the e-gates with my biometric Shenghen passport, and then settle down in the c

My wife is Australian, and when we arrived in London from Sydney, I'd pop through the e-gates with my biometric Shenghen passport, and then settle down in the cafe opposite arrivals, and took my time reading the paper and enjoying a (not so) fine English breakfast. Usually had time for a third of a book as well. Then she'd finally get out. I never understood why LHR had to have such long immigration queues. The solution is pretty simple: add more officers. Those booths were never fully staffed. I suspect some kind of labour dispute is involved.