There is an even better approach than trusting the most senior that will have a longer term payoff. The dispute is usually caused by a lack of people skills in

There is an even better approach than trusting the most senior that will have a longer term payoff. The dispute is usually caused by a lack of people skills in one or both of the parties. If you can instead take this as an opportunity not to resolve a pokemon dispute but instead to teach dispute resolution skills to both then you don't need to know enough pokemon to resolve it. And the next time a dispute comes up around something you don't have enough information to be authoritative about the involved parties might be able to resolve it themselves.