I used TurboTax for years, but last year they messed me up so now I will never use them again. They wouldn't E-File my NY State tax form for my business becaus

I used TurboTax for years, but last year they messed me up so now I will never use them again. They wouldn't E-File my NY State tax form for my business because of some missing information on their side and kept saying it would be available soon until right before the deadline I gave up and switched to TaxAct in a hurry. Then I had to wait for Intuit to refund the cost of my software. It was a very unpleasant experience. I didn't like TaxAct as much because I was used to the Turbotax interface and it couldn't automatically pull in the numbers from the previous year, but I think it worked out OK in the end.