Every single time I've had something come damaged from Amazon (which is far too often), it's been from inadequate/incompetent packing on Amazon's part. When you

Every single time I've had something come damaged from Amazon (which is far too often), it's been from inadequate/incompetent packing on Amazon's part. When you put a 20 lb item loose in a box with a bunch of other fragile items, the carrier is not remotely at fault when everything arrives crushed.