"Although it is common for companies to build products that lock-in users at a protocol level, we believe it is better that people use our products and services

"Although it is common for companies to build products that lock-in users at a protocol level, we believe it is better that people use our products and services because they get value from them, rather than because we have built a barrier to exit. If users are not choosing to use our products or services, this is a valuable sign that we are not building the right thing." Wow.