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In that case, the customer-friendly move would have been to charge you £0.10 for shipping rather than £4. As things stand, you had to waste time buying somethin
by kartickv 11y ago
In that case, the customer-friendly move would have been to charge you £0.10 for shipping rather than £4. As things stand, you had to waste time buying something you didn't want, increasing Amazon's costs, and others who did not discover the trick would have been unhappy. I wouldn't mind if the minimum shipping limit goes up, since it's a simpler system — I don't have to waste time figuring out these loopholes.
- koyote 11y agoYeah that is exactly my point. Additionally Amazon has added more and more hurdles to the buying process such as add-on items and items shipped from a merchant who has his own shipping charges which do not count towards the 'free shipping minimum'. All of these things make the whole buying process for the customer ever more frustrating.
- Tempest1981 11y agoBut while searching for that £0.10 item, some users will find another £10 item. That may be their strategy.