Amen -- as someone who has sold startup software the "official" way, the back door is definitely better. It limits the possibilities of what you can offer, tho

Amen -- as someone who has sold startup software the "official" way, the back door is definitely better. It limits the possibilities of what you can offer, though, if your product needs proprietary or "difficult to obtain" data (i.e., data that the actual user can only get through one of his I.T. support guys).