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I work at GoGoVan in Hong Kong. We operate in 5 countries in Asia offering van hire and delivery services. But in Taiwan we've had regulatory issues, so we on

I work at GoGoVan in Hong Kong. We operate in 5 countries in Asia offering van hire and delivery services. But in Taiwan we've had regulatory issues, so we only operate a scooter delivery service. Its a similar issue to Uber. We'd need to have a license and a minimum size fleet of vehicles to do it. https://www.gogovan.tw https://www.gogovan.tw

imrehg 11y ago
Is there any English speaking site/app for non-Taiwanese living in Taiwan? I really think for every locality there should be English as an option.
- matthewrudy 11y ago
  That's a good question. We're currently talking about this. But, even if our app and website works perfectly in english, there's little chance the driver will speak english. In Hong Kong we have a "speaks english" service you can pay for.
  - imrehg 11y ago
    I cannot completely tell from the app pictures on the site, but it would worth thinking about it how much English people need for delivery? E.g. Uber is in English here, and was using it pretty fine without much Chinese. It's less of an issue for me, have an "everyday" level of proficiency, but in general. Also, do you have different apps for the different markets? If it's the same app everywhere, then it would make sense that the people can bring the "service" with them e.g. going from Taiwan to HK on a business trip, or Singapore for a few months work stint (or any other direction), and they can still use it the same way. It drives me crazy to no end when there's an international company, and language is completely tied to the location. Your case make a bit more sense than others, and it's a ton of work, I know. Just some thoughts.
    - matthewrudy 11y ago
      It'd be fair to say that our customer base is mostly Chinese speaking in Taiwan. But that doesn't mean we shouldn't be more friendly. We have one app with a whole host of different options baked into it for each country. * different graphics * different mapping SDKs * different languages * different vehicle types and service options I should give a technical talk in Taipei one day on it. I used to live in Taipei, but moved full-time back to HK in September.

imrehg 11y ago

Is there any English speaking site/app for non-Taiwanese living in Taiwan? I really think for every locality there should be English as an option.

matthewrudy 11y ago
That's a good question. We're currently talking about this. But, even if our app and website works perfectly in english, there's little chance the driver will speak english. In Hong Kong we have a "speaks english" service you can pay for.
- imrehg 11y ago
  I cannot completely tell from the app pictures on the site, but it would worth thinking about it how much English people need for delivery? E.g. Uber is in English here, and was using it pretty fine without much Chinese. It's less of an issue for me, have an "everyday" level of proficiency, but in general. Also, do you have different apps for the different markets? If it's the same app everywhere, then it would make sense that the people can bring the "service" with them e.g. going from Taiwan to HK on a business trip, or Singapore for a few months work stint (or any other direction), and they can still use it the same way. It drives me crazy to no end when there's an international company, and language is completely tied to the location. Your case make a bit more sense than others, and it's a ton of work, I know. Just some thoughts.
  - matthewrudy 11y ago
    It'd be fair to say that our customer base is mostly Chinese speaking in Taiwan. But that doesn't mean we shouldn't be more friendly. We have one app with a whole host of different options baked into it for each country. * different graphics * different mapping SDKs * different languages * different vehicle types and service options I should give a technical talk in Taipei one day on it. I used to live in Taipei, but moved full-time back to HK in September.