The boy at Walmart's cell phone sales desk spent almost an hour helping my elderly mom figure out how to call and activate her pay-as-you-go cell plan, which is

The boy at Walmart's cell phone sales desk spent almost an hour helping my elderly mom figure out how to call and activate her pay-as-you-go cell plan, which is really not in his job description. I can't say I've had a bad experience with Walmart customer service — at least I don't remember it.