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Did they email you that your order was in, or did you just go on the basis of an estimated arrival date? It sounds as though checking for an online order is no
by blisterpeanuts 11y ago
Did they email you that your order was in, or did you just go on the basis of an estimated arrival date? It sounds as though checking for an online order is not one of Walmart's core strengths. I would imagine there's a system that they use: order arrives, gets processed in the inventory system, gets placed in a particular spot at customer service order pick-ups, customer is notified. If you came in before that process is complete you probably caught them unawares. It does sound needlessly awkward, though.
- nommm-nommm 11y agoNo. They emailed me 4 hours before I went there. If I went there based on the estimated time I would have been 4 days early. It obviously didn't "get placed in a particular spot at customer service order pick-ups." It was in the normal stockroom treated like normal stock - which means people don't pay attention to quick and easy access and stuff gets piled on top. They have shelves in the site to store area behind the desk. Said shelves are completely empty. It does make sense that they don't want people taking stuff off the site to store shelves so they keep them in the back. Even though the shelves are behind the desk the desk is unattended except whe someone presses the button. My experience is not unusual at all for Walmart site to store, if you look online you'll see plenty of similar stories.
- deleted 11y ago[deleted]