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There is something seriously wrong with a chain that had "catalog store" in its soul not being able to adapt to the web. Worse, some of the "Sears" stores in r
by protomyth 11y ago
There is something seriously wrong with a chain that had "catalog store" in its soul not being able to adapt to the web.
Worse, some of the "Sears" stores in rural areas are actually just using the name under license. They are not doing the parent company any good.
- nickhalfasleep 11y agoThis is the heart of it. In 1993 they cancelled their "catalog", which was the amazon.com of it's day. If they had had the foresight they would have put that online. Same interstate tax savings, same larger selection. I once worked for an online savings / coupon site that had been a catalog ordering company and transitioned the right way (ShopAtHome.com) from a printed catalog business in the early 90's, and had great respect for the founder's insight in doing so.
- mark-r 11y agoThe interstate tax savings only works if you have no physical presence in a state. Since Sears was everywhere, it wasn't a possibility for them. Amazon got so much flak for taking advantage of this, they finally decided it was easier to open warehouses everywhere and charge the taxes. But that opened up the possibility of same day delivery.