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> We have been working with federal authorities on these matters and their criminal investigations are ongoing. I cringe when I see companies say this. As if w
by matt_wulfeck 11y ago
> We have been working with federal authorities on these matters and their criminal investigations are ongoing.
I cringe when I see companies say this. As if we're supposed to feel like the "hack" was somehow more sophisticated than spearfishing or social engineering because there's feds on the case.
There's a hole in your security. Diligently look for that hole. If it's a mistake own up to it fully and apologize. Make your system robust. If you don't have the talent in your organization to do this, then hire more talented engineers. Compete with other companies for good people.
- Sir_Cmpwn 11y agoDisclaimer: Linode employee Regardless of the severity of the means, the fact is that this sort of attack is entirely illegal and involving law enforcement is a clear requirement.
- tptacek 11y agoThat's fine, but I think the parent is implying (probably correctly) that involving law enforcement isn't really doing anything for the customers of the service. Sure, what happened was a crime, and if the attackers are really unlikely they could end up getting arrested in a couple years. "And?"
- mikegrb 11y agoIsn't any attack illegal?
- joepie91_ 11y agoPoint being that your users have no need or desire to know that. It's a cheap point to score for the marketing department, to detract from the issue at hand - how it could have been compromised to begin with.