3 ms·
Yep. I get what you are saying. A lot of disreputable crap happens in this industry, and it's unfortunate. We have gotten to the point with our distributors wh
by ericabiz 11y ago
Yep. I get what you are saying. A lot of disreputable crap happens in this industry, and it's unfortunate.
We have gotten to the point with our distributors where we order in such large quantities that they know us personally--and they also know we're going to send a screen back if it even has one dead pixel. So they send us their best stuff. We still have a small failure rate, which we mitigate by testing each screen as much as we can before giving it back to the customer and then offering a 1-year warranty for manufacturer defects on the screen as well.
It's the best we can do--no matter what technology you buy, unfortunately, it's never going to be 100% perfect. You buy from the vendors that are the most consistent and you pay a bit more for a higher quality product. And, as a customer, that's why I always recommend you read online reviews before you take your phone or computer to be serviced somewhere. The good places have great reviews because they take care of their customers.