>“You had these people we hired, straight out of school, pressured to do this insane amount of data entry, and nobody told them it had to be right.”" My first

>“You had these people we hired, straight out of school, pressured to do this insane amount of data entry, and nobody told them it had to be right.”" My first guess is that it was worse than this. The people doing data entry who took the time to do it right were likely showing up as doing worse on what ever metrics were being ran and were replaced by people who were fast but error prone. Bad metrics leading to bad optimizations.