From the support issue, I'm not surprised. Take the example of the 3G issues people were experiencing. Someone would call T-Mobile and T-Mobile would say they k

From the support issue, I'm not surprised. Take the example of the 3G issues people were experiencing. Someone would call T-Mobile and T-Mobile would say they know nothing about the phone, call HTC. HTC would say that it's a service issue, so you have to call T-Mobile. Meanwhile Google's only support mechanism is a public forum, which isn't really support at all.