Probably not a popular opinion but at the end of the day this comes down to google having no idea how to deliver a final product to customers. They have a compa

Probably not a popular opinion but at the end of the day this comes down to google having no idea how to deliver a final product to customers. They have a company and business model based on releasing half baked free software early, calling it beta for a very long time, and iterating over it until it's really shiny. Delivering somone a product they paid for is not one of Google's core competencies. I also don't think supporting an end user that expects functionality to be mostly flawless (A cell phone is an appliance these days) is really one of their core competencies. That being said they release amazing products and are doing great things with Android... But, the complaints are far fewer when you give something away for free as opposed to when people pay for it.