I experienced this too many times with UK/US providers (e.g. Hostgator and Fasthosts). They often ask for server root password or email/password combo for the

I experienced this too many times with UK/US providers (e.g. Hostgator and Fasthosts). They often ask for server root password or email/password combo for the client portal, even after you verify account ownership. Seems that they don't have any other way to grant the technicians access to the server/my account, which is absolutely ridiculous.