Having been through this with a different online retailer, I learned that not shipping goods in a reasonable time frame is an FTC violation. The state attorney

Having been through this with a different online retailer, I learned that not shipping goods in a reasonable time frame is an FTC violation. The state attorney general will almost certainly be able to prosecute successfully if facts are as presented and supported by written documents. In my case, the evidence I provided of a retailer not shipping product (and tracking down other scammed customers through online complaints) resulted in a conviction. Now, collecting damages is a different problem and unlikely because the criminals will skip town if they are smart. But at least the judgement will end that particular fraud and make it difficult for then to do business elsewhere.