The fact that a lot of people actually prefer texting kinda took the tech industry by surprise. And not for the first time, either. SMS was originally just a

The fact that a lot of people actually prefer texting kinda took the tech industry by surprise. And not for the first time, either. SMS was originally just a kind of afterthought, and the original GSM phone UIs de-emphasised it strongly (eg. hidden away several levels deep within menus, and some early Nokias I remember couldn't even send SMS at all - only receive!). The industry was entirely unprepared for how it took off.