So if you pay $15,000/yr you still only get two-day response time? Seems like only the Platinum/Black with "high priority" support seems to be worth it... assum

So if you pay $15,000/yr you still only get two-day response time? Seems like only the Platinum/Black with "high priority" support seems to be worth it... assuming you have the traffic that makes 80/150k per year worth the cost.