It troubles me slightly that he suggests "emulating" empathy. That sounds mildly like using people. I think it'd be better to "develop" empathy. The same tec

It troubles me slightly that he suggests "emulating" empathy. That sounds mildly like using people. I think it'd be better to "develop" empathy. The same techniques are applicable, except that the end result is to care about people, not appear to care.